Privacy & Cookies Policy

At TaskOwl, we recognise and respect the importance of protecting the privacy of our customers. This Privacy Notice describes how Wise Owl Tech Ltd. collects and processes personal information about you through TaskOwl services. This notice also covers how we use and protect your information as well as your rights in relation to your data. Personal information is information, or a combination of pieces of information, that could reasonably allow you to be identified. This Privacy Notices applies to all personal information about you that we collect or process.

By using TaskOwl services, you are accepting the practices described in this Privacy Notice.

Summary of Information we Collect

Wise Owl Tech Ltd. collects, uses and is responsible for certain personal information about you. When we do so we are regulated under the Data Protection Laws , which include the Data Protection Act 1998 and any replacement legislation, and the General Data Protection Regulations (GDPR). The Data Protection Laws apply across the European Union (including in the United Kingdom) and we are responsible as ‘controller’ of that personal information for the purposes of those Laws. The information we gather about Users helps us personalise and continually improve your TaskOwl experience. Here are the types of information we gather.

Information You Give Us: We receive and store any information you enter on our Website or Apps. By signing up to TaskOwl, you choose to accept the practices described in this Privacy Notice. We use the information that you provide for such purposes as set out in here. Please note that it is possible to authorise another individual to operate and manage your account on your behalf. However, if you have such an arrangement in place, you still remain primarily responsible for the use of your account, and any liability that may arise in connection with that use, including for any and all payments due under it or claims brought against you in respect of that use.

Automatically Collected Information: We receive and store certain types of information whenever you interact with us. For example, like many websites, we use “cookies”, and we obtain certain types of information when your Web browser accesses our Website or advertisements and other content served.

Mobile/Tablet: When you download or use apps created by us, we may receive information about your location and your mobile device, including your telephone number and unique identifier for your device.

E-mail Communications: To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mails from us if your computer or device supports such capabilities. We also compare our customer list to lists received from other companies, in an effort to avoid sending unnecessary messages to our Users. If you do not want to receive e-mail or other mail from us, please unsubscribe to any email or adjust your notification settings in-app.

Information From Other Sources: We might receive information about you from other sources and add it to our account information.

The categories of information that we may collect directly from you include the following:

Basic Data
Communication Data
Account Data
TaskOwl Data
Location Data
Analytics Data
Professional Data

We collect the categories of personal information identified above from the following sources: (1) directly from you; (2) through your use of our Services; (3) affiliates; and (4) third parties such as other users or vendors.

We use Facebook SDK to allow our website/app to interact with the Facebook social media platform. This integration may collect certain information such as user ID, email address, IP address, and other data related to user interaction with our website/app. This information is used to enhance user experience and to provide personalized content and advertising. We do not sell any personal data to third parties, including Facebook.

Cookies Policy

Cookies and Other Electronic Technologies. We and our third-party service providers may use cookies, clear GIFs, pixel tags, and other technologies that help us better understand user behaviour, personalise preferences, perform research and analytics, and improve the Platform. These technologies, for example, may allow us to tailor the Platform to your needs, save your password in password-protected areas, track the pages you visit, help us manage content, and compile statistics about Platform usage. We also use certain of these technologies to deliver advertisements through the Platform that may interest you. We or our thirdparty service providers also may use certain of these technologies in emails to our customers to help us track email response rates, identify when our emails are viewed, and track whether our emails are forwarded.

We may also use local shared objects (also known as “Flash cookies”) to assist in delivering special content, such as video clips or animation. Flash cookies are stored on your device, but they are not managed through your web browser. To learn more about how to manage Flash cookies, you can visit the Adobe website and make changes at the Global Privacy Settings Panel.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but your browser may allow you to modify your browser settings to decline cookies if you prefer. If you disable cookies, you may be prevented from taking full advantage of the Platform, because it may not function properly. Flash cookies operate differently than browser cookies, and cookie management tools available in a web browser may not affect flash cookies. As we adopt additional technologies, we may also gather additional information through other methods.

How we use your personal information and the basis, which we use it

We may use your personal information for the following purposes:

Accordingly, we will collect and process different types of personal data about you depending on which of these categories are relevant to you.

How and when we share your personal information

We may use certain trusted third party companies and individuals to help us provide, analyse, and improve our services (including but not limited to Buyer/Professional verification, data storage, maintenance services, database management, web analytics, payment processing, and improvement of our services). These third parties will process your personal data on our behalf (as our processor). We will disclose your personal data to these parties so that they can perform those functions necessary functions.

We may also share your information with third parties, who then use your personal data for their own purposes. For example, to process payments from you or where you choose to access our services through such an application. These organisations will also use your personal data for their own, separate purposes (also as a “controller”) – they will have their own privacy notices which you should read, and they have their own responsibilities to comply with applicable data protection laws.

In certain circumstances, where necessary, we may share your personal information with law enforcement agencies, courts, other government authorities or other third parties where we believe necessary to comply with a legal or regulatory obligation, or otherwise to protect our rights or the rights of any third party.

How long do we keep your personal data for?

We will only retain your personal data for a limited period of time and for no longer than is necessary for the purposes for which we are processing it for (including as necessary to comply with our legal or regulatory obligations, resolve disputes, and enforce our terms of service).

Your rights over your personal information

You have certain rights regarding the personal information we hold about you, subject to local law. These may include the rights to access, correct, delete, restrict or object to our use of, or processing of your personal data. You may request to receive a portable copy in a usable electronic format of your personal information. You also may have a right to lodge a complaint with your local data protection or privacy regulator.

We encourage you to contact us at the contact information below to update or correct your information if it changes or if the personal information we hold about you is inaccurate. Where you have provided your consent to any use of your personal information, you can withdraw this consent at any time.

Please note that we may require additional information from you in order to honour your requests. There may be situations in which we will not be able to comply with your request due to our regulatory obligations to governmental bodies.

If you would like to discuss or exercise any rights you may have under law, please contact us using the contact details provided below.

General

We may update this notice from time to time to reflect changes to the type of personal data that we process and/or the way in which it is processed. We also encourage you to check this notice on a regular basis. If you want more information about any of the subjects covered in this privacy notice or if you would like to discuss any issues or concerns with us, you can contact us at team@taskowl.co.uk

We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy. If you believe that we have not been able to assist with your complaint or concern, you may have the right to make a complaint to the data protection authority of your country of residence.

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